Fees

Our fee system sets us apart; not only will you have a top quality service, it will be at a reasonable price, which wherever possible will be fixed to give the client price certainty throughout their dealings with us.

In every case our clients are offered a free initial diagnostic advice – this is not a free half hour or hour but a preliminary view of what needs to be done – if that takes more than an hour or requires a site visit then so be it. We are always happy to meet with a client at their premises and at their convenience.

In every case clients are offered fixed fees, staged fees or capped fees for the work we carry out on their behalf.

Our approach is to establish a long term relationship with a client rather than one lasting only for one case or matter; we want our clients to call us at any time without worrying about costs; our free diagnostic advice together with clarity, honesty and certainty in relation to anticipated fee’s helps to establish that long term relationship.

What does this mean for us every day?

We don’t like signing up to something without knowing how much it is going to cost and so we don’t expect our clients to either.
We will offer fixed fees, staged payments or capped fees.
We will consider contingent fees where they are properly aligned with the client’s commercial interests.
We will confirm our fees in writing.
We will always discuss new matters with clients at a free initial meeting or telephone call.
We will be clear about what is covered by the fees and tell out clients as early as possible if the agreed scope is potentially going to be exceeded.
We are clear about fee arrangements and payments with our consultants and suppliers.

Dealing with uncomfortable things

We will be open with client about bills and billing. We don’t want there to be any surprises.

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Our Departments

Dispute Resolution, Debt Recovery, Commercial Property, Corporate Solutions, Education Services, Employment Law, and Directors Individual Legal Support

Who We Help

Our highly experienced team work with businesses, organisations and key individuals within them to deliver practical, real-life legal solutions.

Where We Do It

With offices in Team Valley and meeting rooms in Stockton-on- Tees and Sunderland, we work with clients throughout the North East of England, nationally and internationally.

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